What We Collect and Why We Collect It
When you create an account with us, we collect your name, email address, contact number and date of birth to verify your identity and keep your account secure. When you fund your wallet using Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX, we log transaction
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references and amounts for reconciliation and dispute resolution — we do not store your full e-wallet credentials. We also collect device data such as browser type, operating system and session timestamps to detect unusual login activity and protect your account from unauthorised access. Players in Melaka
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and across Malaysia using mobile access generate the same data set as desktop sessions; no additional data is pulled from mobile. We use this data strictly to operate your account, process withdrawals, respond to support queries, and comply with applicable legal obligations. We do not share
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your data with advertising networks. Where we engage third-party service providers — such as payment processors or game studios — they receive only the minimum data necessary to complete the transaction or session, and they are contractually bound to protect it. Data is retained for as
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long as your account is active, or as required by applicable law after closure.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.