What Our Terms Actually Cover
When you open an account with us, you agree to a set of conditions that govern how the account operates — what actions are permitted, how your personal data is stored, and what happens when a dispute arises. We store only the data needed to run
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your account: your registered contact details, transaction records from payment methods like Touch 'n Go eWallet and Boost, and session logs used to verify activity. We do not sell this data to third parties. Your payment history — whether you fund via GrabPay, DuitNow, FPX or
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Maybank2u — is retained for the period required by applicable financial record-keeping rules, after which it is deleted or anonymised. Our terms apply to all account holders accessing the platform from regions where local law permits. If you are in Melaka or anywhere else in Malaysia
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and you are unsure whether access applies to you, check the eligibility section of your account dashboard before proceeding. We update these terms when our practices change, and we notify you via the registered contact method on file. Continued use of your account after a notice
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period constitutes acceptance of the revised terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.